Peers Observing Peers

What you can do with the tool:
 
•    To explore the behaviour and needs of a user in a "natural" and inconspicuous way.
 
•    Gain a better understanding of the problem or design challenge that has been defined.
 
•    New insights are gained into how the problem is solved today, which workarounds are applied and how
     the process is preceived in the real world. 

Design Thinking Handbuch
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